Bringing Efficiency, Liquidity & a new VISION to syndicated loan processing.

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Customer Service

VTS provides unparalleled service, support and training to all parties involved in every transaction. The Client Support Department offers many customer service options, including telephone and email support.

Can't find your trades in the TSI Application?

We have moved older production trades that were entered into the VTS (then TSI) platform BEFORE April 28, 2012 into a separate archived area. They can be found at the following link: Click for Production Archive

Should you have any questions about the archive environment, please call or email us using the contact details below.


To learn more about Virtus Trade Settlement. LLC, its product line or technology, please contact our sales department.

Customer Service

Customer Service Business hours

    9:00AM to 5:00PM (EST)

    Telephone:   (212) 463-7801

    Fax:   (212) 463-7812



    Telephone:   (212) 463-7612


Virtus Trade Settlement, LLC

    100 Wall Street, 11th Floor 

    New York, NY 10005