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VTS has installed an update to give users the option of using Multi-Factor Authentication (MFA) when logging onto the platform. For those that opt-in, the login process has changed to include a step in which you will be asked to verify your identity using a PIN that will be generated and sent to you via text message or a phone call to the number you indicate.

For all users logging in for the first time after September 23, 2017 you will need to reset your password to a new strong password regardless of if you are using MFA or not.

If you would like us to enable Multi Factor Authentication (MFA) for your account, please contact a Client Service Representative at 1-212-463-7801 on business days from 8 a.m. to 6 p.m., Eastern time or email support@tradesettlement.com

By logging into the application you agree to the terms and conditions (version 2018.11.10) found at the following link. Click for Terms and Conditions

 

Customer Service
VTS provides unparalleled service, support and training
to all parties involved in transactions on our system.
Our Client Support department offers many customer
service options, including telephone and e-mail support as
well as on-site and web based training. VTS's friendly
and knowledgeable service representatives are available
to answer your questions.
 
Customer Service business hours are from 8:00 AM to
6:00 PM (EST)
 
Telephone: (212) 463-7801
E-mail: support@tradesettlement.com